What should I do if I lose my keys?

Please contact one of our agents to organize for a replacement key to be made. There will be a replacement fee however, depending on the property, so please be careful!


Who should I call if there is a problem with my apartment?

Please contact a member of our team Monday to Friday from 9am-6pm. We will organize for the problem to be fixed.

In the case that you are unable to reach a member of our team, please contact GTN’s living support hotline at 03-5155-4674.