Here is a step-by-step guide of what you need to do when cancelling a contract:
For Tokyo area:
Gas Company: 057-000-2211
Electric Company: 0120-995-555
Water Company: 03-5326-1100
For Chiba area:
Gas Company: 047-361-0345
Electric Company: 0120-99-5551
Water Company: 0570-001245
You have to pay a penalty fee (price may vary depending on the property) for each lost key. Once paid, we will give you a replacement key.
We will set everything up for you before you move-in!
You can either pay your rent by credit card, cash, or bank transfer.
We’re open Monday to Friday from 10AM till 5PM to respond to all your concern. You could either call us at 047-354-0121 or leave us a message at email@example.com.
In case of absence, please call the guarantor company’s living support hotline at 03-5155-4674.
Contact information for:
You still have to pay a renewal fee equivalent to your monthly rent and sign a new contract even if you’re only going to stay in your apartment for a few more months after its termination.
You will find details of the expiry date in your lease agreement. We will notify you 2 months prior to that if you wanted to renew your contract or not. If you wish to renew your contract, you have to pay a renewal fee equivalent to your monthly rent. You also have to sign a new 2yr lease agreement. If you wish to move-out, you have to submit a cancellation form 2 months prior to your move-out date. Cancellation form will be sent to your e-mail once you’ve informed our agent about your decision.
For working professionals:
In addition to the aforementioned documents, please prepare the following on hand in case the owner/property manager/guarantor company ask for it:
Yes. For a smooth move-out, it’s better if you’re present during the inspection so your agent and home inspector will be able to answer all your concern about the report and any problem areas regarding the current condition of the apartment.
Also, do not forget to return the keys!
There isn’t a set number of apartments you should see before you decide. Visit as many as it takes to find the one you want. On average, renters see at least 2~3 properties from each real estate agent before choosing one. Just be sure to communicate often with your agent about everything you’re looking for. It will help avoid wasting your time.
It usually takes up to 1~3 weeks depending on your availability and transparency of all the info you’ve provided.
1st Month’s Rent ( prorated when you move-in after 1st of the month) + 2nd Month’s Rent (only when you move-in after 9th of the month) + 65% Guarantor Fee (45% for students)
*Some properties – mainly in downtown Tokyo, might require Key Money, Deposit, and Agency Fee.